top of page

Customer Reviews

"I have been a customer of Sacramento Laundry for eight years, spanning two different hotels. At the Marriott Marquis, we made the switch to Sacramento Laundry in 2016 due to their extremely competitive pricing. Our team was impressed by their ability to manage our substantial wash volume, averaging 10,000 pounds per day, seamlessly and without any issues.

 

Even during the challenges throughout the pandemic and labor strikes, Sacramento Laundry demonstrated unwavering support, ensuring there was not a single interruption to our linen deliveries. While other laundries scaled back operations during the pandemic, Sacramento Laundry took a different approach, investing in cutting-edge laundry equipment – a decision that undeniably paid off. 

 

To anyone in the market for a new vendor, I wholeheartedly recommend Sacramento Laundry for any Bay Area hotel. I am continually impressed by their commitment to personalized service and forward-thinking approach to solving industry challenges."

James Fridman |  Director of Operations at Marriott Marquis & San Jose Marriott

“We have been extremely happy with Sacramento Laundry since we first started contact with them.  The flow of their business seems very organized and they show a true understanding of what it takes to make their customers happy. We were in dire need of finding a new laundry vendor and Sacramento Laundry was our saving grace with their quality of wash, letting us know if there may be an issue with linen in our inventory and always available to discuss questions we may have or ideas they would like to share to ensure a smooth process. From Sales to the great team processing our wash to the accounting personnel, we are more than satisfied with Sacramento Laundry.

Erik Mendoza | General Manager at Hyatt Place San Francisco

“We love our partners at Sacramento Laundry Company, and it all started with Keith and Julia, owners who understand the importance of transparency. We all know that things will go wrong from time to time. It’s reassuring to know that they, along with Marc, our dedicated Support Rep., communicate with transparency and a great sense of urgency. Not to mention how competitive their pricing is in a very tough market. We were fortunate to tour their amazing facility and saw firsthand their high level of efficiency and organization. The team was also very friendly, and you could tell that the family environment truly exists which is very important to me."   


Antonio Flores | General Manager at The LINE SF

“The team at Sacramento Laundry knows what Customer Service is! From their competitive pricing to their willingness to go above and beyond for clients in busy season or times of crisis,   I would not want any other company handling our laundry services.  Their consistency in delivery and care for the product allows us to successfully run our Hotel Business. With their state-of-the-art technology and amazing service staff, Owners Keith and Julia have built a family-owned and operated business that can provide top-notch service in and around the greater bay area.  

 

We have a great relationship with Sacramento Laundry, and we look forward to that for years to come.”
 

Nikki Glass | Regional Director of Operations at Kimpton Hotels 

“Sacramento Laundry is a great business partner of Standard Textile. We especially enjoy the fact that our relationship is a real partnership with the common goal of making our properties happy with the service/product they receive. Honesty and great communication have been keys to delicate situations where properties appreciated our professionalism and responsiveness. We are always glad to test products on both ends and support each other family-owned businesses.”

Pierre Bee, Standard Textile 
bottom of page